H&M Georgia is searching for a

STORE MANAGER f/m

Fulltime, based in Tbilisi

Fashion and quality at the best price. That’s been the H&M idea ever since we started in Sweden back in 1947. And it’s been a successful idea: today we’re one of the largest fashion companies in the world, with new fashion arriving every day in more than 4200 stores, in 64 countries throughout Europe, North America, Asia, Africa and the Middle East. For our 148000 creative flexible, team oriented yet individualistic employees, H&M means fun, fashion and lots of work. Which is where you come in, because we’re soon opening our first store in Tbilisi.

As one of the world’s largest fashion retailers, H&M offers endless career opportunities. A fast-paced, buzzing environment with great diversity – a place where the customer is always the center of attention. The H&M philosophy is still the same as in the very first years: teamwork, continuous improvement, entrepreneurship, open doors, direct and open communication, quick decision-making and common sense.

Here’s your chance for a career out of the ordinary! We are searching for a Store Manager!

As a Store Manager:

You support, lead and manage your team to deliver the best shopping experience in fashion retail, actively driving sales and maximizing profitability of your store.

Meeting the expectations of customers and colleagues at all times, as well as following H&M procedures and standards, is a given for you.

Your responsibilities:

• Identify sales opportunities and implement strategies to increase the shopping experience in your store
• Secure sales targets and company goals being reached
• Assure the level of direct and indirect customer service according to H&M standards
• Ensure store operations procedures are followed
• Secure optimal allocation and high visual levels in all departments of the store
• Secure all sales campaigns and sales activities in the store according to H&M standards
• Follow–up, evaluate and give feedback on sales KPIs to the area team 
• Initiate changes to improve business together with the area team
• Execute and ensure the recruitment process of store
• Ensure and execute staff assessment, training & development as well as succession planning 
• Execute and ensure performance reviews and follow-ups   
• Set store budgets and goals; facilitate them and do follow-ups
• Interpret results and trends to facilitate sales and secure resource planning accordingly
• Improve profit and loss together with the store and area teams
• Follow-up, evaluate and give feedback on store results to the area team 
• Ensure employee and customer safety 
• Handle health & safety, legal and security issues
• Prevent loss

Your Competencies:

• A deep interest in the fashion-business
• Experience in the retail-sector 
• Strong analytical and problem solving skills
• Ability to work in a fast-paced and dynamic environment
• Strategic focus, goal and quality oriented
• Excellent planning and organizational skills
• Ability to give & receive constructive feedback and be straightforward
• Team player and role model
• Ability to inspire and motivate a diverse team
• English skills written and verbal 

Sounds interesting? Great!

Send us your full application including CV and motivation letter in English to H&M@insource.ge

For more information about H&M visit our career page

All candidates must be able to travel abroad to any country for training purposes (from 2 weeks minimum to 4 months, depending on the position).

We look forward to receiving your CV!